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6 Sept 2018
Well organised, well executed move by a professional and friendly team.
Had the packing service which took a lot of the stress out of moving
14 Aug 2018
Hi your three lads cannot remember there names but I would like to say a very big thank you, very helpfully, very professional, very polite, shall highly recommend BS to anyone who asks.
1 Aug 2018
Jay and Paul arrived on time with a Luton van on the morning of my move. They were friendly and professional as they quickly loaded my furniture and pre-packed boxes of books, clothing and other household items into the van in around half an hour! They stuck to the expected time frame and delivered my items to the agreed location in Lincolnshire on time the same day.
I can only thank Britannia Sandersteads for their professional, friendly team work that gave me peace of mind moving my home from London (after 8 years in the same flat) to Lincolnshire (quite some distance away). A very reliable team.
Britannia Sandersteads has a super team with a streamlined work process. Very professional and reliable.
They could do a follow-up email or phone call 1-3 days after the move just to close down the whole process as professionally as they started it. The finishing touch of a final communication with the client would earn them the last point for Full Marks in all the above categories.
15 Jul 2018
The packing service was tremendous and kept us focussed, the actual removal on the day was stressful as due to wait for completion (finally at 4.30pm), but the removal men worked hard throughout and stayed as late as required – it was a long day but they took it all in their stride.
13 Jul 2018
The entire process was very professional.
13 Jul 2018
A lot has happened since then so I really can’t remember any of the detail. Broadly the removers were all helpful and worked hard.
Then only problem was that the dining room table was not re-assembled correctly but the company arranged for that to be done a few days after we reported it so we have no complaints.
25 Jun 2018
This is the second time we have used you and the service you give is great.
8 Jun 2018
From start to finish, the team at BS made me feel they were really there to help me through the difficult process of moving. They have moved me before, and their excellent service had not changed and I was pleased that I had chosen to go with them again.
The packing team, Adrian and Jack, were great – they were cheerful and friendly, and couldn’t do enough to help. They worked flat out and, if they were in any doubt about whether something was staying or going, they asked – they didn’t just use guesswork, as some of my friends have experienced with other companies.
On moving day, Adrian and Jack were joined by two others (sorry, can’t recall names) and they were equally affable and helpful. They all worked so hard, with smiles on their faces.
Following the move, BS came twice to take away empty boxes and, again, the service was very efficient.
6 Jun 2018
Trevor was extremely helpful prior to the move and the team on the day were excellent in every respect
26 Apr 2018
I don’t usually write reviews as if I am paying for a service I expect it to be provided, but I had to make an exception in the case of Britannia Sanderstead.
From the outset Alan Armstrong was knowledgeable, helpful and professional. Any possible problems with access were assessed beforehand, and suitable vehicles (several) were arranged. Now alone this was a big event in my life that I was somewhat apprehensive about, but the ladies on the phone and the operations department patiently answered all of my concerns. The numerous men sent to pack and move furniture worked tirelessly, whilst always remaining pleasant and polite. When a friend who accompanied me told the men to put furniture in the wrong places they were happy to even negotiate the stairs to correct this.
In short they made what could have been a trying and traumatic time for me pass smoothly and uneventfully for which I am most grateful